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Accessibility Statement

Last updated: Draft — review before launch

We want everyone to be able to use Buckle My Pup, whatever their abilities or the technology they use. This statement explains our approach and how to reach us if something isn't working for you.

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. In practice that means semantic HTML structure, keyboard navigation, descriptive alternative text on images, visible focus indicators and sufficient colour contrast throughout the site.

Accessibility is an ongoing effort rather than a one-off task. As we add features and content, we test them against these standards and fix issues we find.

How we've built the site

The site uses clear headings and landmarks so that screen readers can navigate it easily, and every interactive control can be reached and operated with a keyboard alone.

Text resizes cleanly, colour is never the only way we convey meaning, and we provide a skip link so keyboard users can jump straight to the main content.

Known limitations

Some product photography placeholders are still being replaced with final imagery. We're working to ensure every image ships with meaningful alternative text.

If you come across a barrier we haven't listed here, please tell us — your feedback directly shapes what we fix next.

Tell us if something isn't right

If you have any difficulty using this site, email hello@bucklemypup.co.uk with a description of the problem and the device or assistive technology you were using, and we'll do our best to help and to put it right.

We aim to respond to accessibility feedback within one working day.